on 18th July 2017, Comodo revoked all affected orders from 3rd May - 11th May. All that orders were replaced on 12th May. If order is Active, than just reinstall latest files to your server, if processing, you need complete validation process.
The history of the problem: As you may know, Comodo services were down for 20-hours starting at 7.00pm (UTC+3) on 10th May 2017 till 3:00pm (UTC+3) on 11th May. Unfortunately, Comodo lost all orders from 3rd MAY 15:19:00(UTC+3) to 11th MAY. They replaced all that orders on during 12th May adding extra 90 days as a compensation to all affected orders. All affected orders should be re-validated and re-installed. On the first days, they told us that NONE lost SSL certs will be revoked and customers may use existing certificates. However, on 18th July, they revoked all lost orders and as a result thousands of customers were affected. There is nothing we can do, as all orders were replaced on 12th June and must be used. We hope that is the first and the last incident with such awful results.
On behalf of Comodo, we are sorry for the trouble. Please note, its not related to our system.
Tuesday, July 18, 2017
